Privacy Policy

Last updated 23/06/2024

This Privacy Policy describes how and when Green Dog Dolls (“I”, “me”, “my”) collects, uses, and shares information when you contact me, or otherwise use my services through greendogdolls.com or its related sites and services.

You agree that by using greendogdolls.com including subscribing, leaving comments, downloading documents, purchasing a product or service, contacting or otherwise interacting with Green Dog Dolls, you have read, understood, and agree to be bound by all of the terms of this Privacy Policy.

I may change this Privacy Policy from time to time. If I make changes, I will notify you by revising the date at the top of the page.

Third Party Services

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including “Etsy” and “Buy Me a Coffee” (“them”) or any third party services you access through them. Both Etsy and Buy Me a Coffee have their own Privacy Policies.

I will make every reasonable effort to inform you when I interact with third parties with your information; however, you are solely responsible for reviewing, understanding, and agreeing to or not agreeing to any third-party privacy policies.

The Information I collect

To fulfil your order/subscription you must provide me with certain information such as your name, e-mail address, postal address, payment information, and the details of the product that you’re ordering/subscribing to. You may also choose to provide me with additional personal information from time to time if you contact me directly.

In addition when access is made through third party services, Etsy and Buy me a coffee, you authorise them to share your information with me.

Why I Need Your Information and How I Use It

I collect, use and share your information in several legally-permissible ways, including:

  • As needed to provide my services, such as when I use your information to fulfil your order/subscription, to settle disputes, or to provide you with customer support;
  • When you have provided your affirmative consent, which you may revoke at any time, such as by subscribing to my membership or using my contact form.
  • If necessary to comply with a court order or legal obligation, such as retaining information about your purchases if required by tax law;
  • As necessary for my own legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as (a) providing and enhancing my services; (b) Compliance with Etsy and Buy Me a Coffee Terms of Use;

Information Sharing and Disclosure

Protecting my website users’, subscribers’, customers’ personal information is crucially important to my business and something I take very seriously. For these reasons, I share your personal information only for very limited reasons and in limited circumstances, as follows:

  • With Etsy. I share your information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use;
  • With Buy Me a Coffee. I share your information with Buy Me a Coffee as necessary to provide you my services and comply with my obligations under Buy Me a Coffee Terms of Use;
  • With Third-Party Service Providers. I engage the following trusted third parties to perform functions and provider services to my Etsy shop: Royal Mail Postal services

I share your personal information with these third parties, but only to the extent necessary to perform these services;

  • In the Event of a Business Transfer. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
  • In Compliance with Laws. I may collect, use, retain, and share your information if I have a good faith belief that doing so is reasonably necessary to: (a) respond to legal process or to government requests; (b) perform legal obligations to which I am bound by agreements; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

How Long is Your Information Stored

Your personal information is stored only for as long as necessary to provide you with my services and as otherwise described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce or perform under my agreements. I generally keep your data for the following time period: Five (5) years.

Comments

When visitors leave comments on the site the data shown in the comments form is collected, and also the visitor’s IP address and browser user agent string to help spam detection. If you leave a comment, the comment and its metadata are retained indefinitely. This helps to recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction has. If I am required to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. Your rights are as follows:

  • Right to Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact form.
  • Right to Change, Restrict, or Delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (such as where I am required to store information for legal reasons) I will generally delete your personal information upon your request.
  • Right to Object. You can object to (a) my processing of some of your information based on my legitimate interests and (b) receiving marketing messages from me. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue storing and using your information or if it is needed for legal reasons.
  • Right to Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

You may reach me with any concerns relating to privacy using the contact form.

For purposes of EU data protection law, I, Christine Gee, am the data controller of your personal information. If you have any questions or concerns, you may contact me at admin@greendogdolls.com

Cookie Policy

Last Updated 23/06/2024

What is a Cookie?

A cookie is a small piece of data that a website stores on your device when you visit it and which is then read when you later revisit the site. It will contain some anonymous information such as a unique identifier, website’s domain name, and some digits and numbers.

Cookies are used to enable certain features for example to track site usage via analytics, and to store user settings. Cookies can also personalize your experience, improve the site’s performance, and offer targeted recommendations.

By accepting the site’s use of cookies, apart from necessary cookies, you consent to the use of cookies as described under “Types of cookies” below. You may at any time change or withdraw your cookie consent – See the section “How to Manage Cookies” below.

Types of Cookies Used on the Site

  • Necessary cookies

Necessary cookies allow me to offer you the best possible experience when accessing and navigating through my website and using its features. Without these cookies, basic functions of the website would not work.

  • Performance Cookies

Site performance cookies track user interactions without identifying individual visitors. They collect data for example, page views and time spent on specific pages to help me understand visitors’ behaviour and optimize my website for a better user experience.

  • Functional Cookies

Functionality cookies allow operation of the site in accordance with the choices you make. Examples of functionality cookies include user preferences, language settings, and the ability to comment on a blog. Unlike necessary cookies, these cookies support additional functionality that enhances the site. These cookies are anonymous and don’t track browsing activity across other websites.

  • Analytical cookies

These cookies enable the site and third-party services to collect data for statistical purposes on how visitors use the website. This data is used to better understand the behaviour of visitors to the site and enable improvements to be made, for example by making sure users are able to find what they need easily. These cookies do not contain personal information such as names and email addresses and are used to help improve your user experience of the website.

How to Manage Cookies

If you do not wish to allow cookies to be placed on your device you should set your browser to refuse cookies before using greendogdolls.com with the drawback that certain features of the website may not function properly without the aid of cookies.

Most web browsers offer settings to manage cookies. Typically you can choose to block all cookies, delete existing cookies, or be notified before a cookie is placed.

Alternatively, you can visit www.internetcookies.com, you will find general information about cookies and details on how to delete cookies from your device.

How to Contact Me

If you have any questions about the use of Cookies, please contact me using the contact form.

For purposes of EU data protection law, I, Christine Gee, am the data controller of your personal information. If you have any questions or concerns, you may contact me at admin@greendogdolls.com

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